RETURNS POLICY
Returnable items
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Sent at the customer's expense.
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Unwanted items must be sent back in the original packaging and unused with proof of purchase within 14 days of delivery.
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If posting, we recommend using a minimum of 1st class registered post for your protection.
Returns address
Nigel Nunn Flies
5 Westwell Park
Well Street
West Malling
Kent
ME19 6JW
Email: enquiries@nigelnunnflies.com
Replacement items
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We are unable to offer replacement items by post/online. A separate order will need to be made online for the correct size.
Refunds
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A refund will be issued when we have received the goods in their original condition, as stated above, normally within 5 - 10 working days.
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Allow additional time for payments to be processed by your card supplier.
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The refund will not include the delivery charge.
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Any goods with manufacturing faults on arrival will be replaced or refunded. Contact Nigel Nunn Flies in the first instance by email.
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This does not affect your statutory rights.